Cathay Pacific Flight Attendant [Tokyo] (March 2025)

Role Introduction:

Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific.

Starting today, you can fly high and set your ambition higher than ever before. With a career that takes you places, it’s all about enjoying the boundless opportunities and experiences you can set for yourself.

Our Cabin Crew have always been at the very heart of our business, acting as brand ambassadors who embody our values of being thoughtful, progressive and having a can-do spirit, bringing them to life on every flight. If you have an outgoing, warm, friendly personality and hold a strong passion for creating delightful and memorable customer experiences while travelling around the world, we invite you to join our professional team of Flight Attendants at Cathay Pacific.

Your journey matters to us as much as it does to you. We’re here to help you on your way, setting you up to make the most of everything that lies ahead.

Key Responsibilities:

• Carry out safety, first aid and security procedures to the highest standard
• Be our brand ambassador and provide genuine, personal experiences to all our customers
• Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
• Attend to customer’s needs in a caring and professional manner
• Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
• Be an excellent teamplayer in a culturally diversified environment and contribute to a collaborative and supportive environment
• Adapt to situations with confidence, tact and flexibility
• Uphold inflight policies and comply with all regulatory requirements

Requirements:

• Minimum age of 18
• Bachelor’s degree or above, or high school graduate accompanied by at least 1 year of flight attendant experience
• Proficiency in written and spoken English and Japanese. A third language is preferable.
• A valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, taken on or after 01 June 2023 will be exempted from the English assessment.^*
• Good communication skills
• Minimum arm-reach of 208 cm on tiptoe
• Previous experience in an airline, hospitality or service industry would be advantageous

As the position you are applying for is safety-sensitive, the successful candidate will be required to meet the following criteria:

• Successful pre-employment background check, including criminal records
• Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment
• Pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of Psychoactive Substances – Annex B, CAD373

^* Candidates holding a valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, may be exempted from the English assessment. Please upload a copy of your score during the application stage. The assessment result must be within the validity period. Please note that your result will also be validated at a later stage during the recruitment process.

Benefits:

• Being part of a world-class service brand to be proud of
• Work schedules to suit different lifestyles
• World-class training and structured career progression path
• A safe and collaborative working environment which embraces a diverse and inclusive culture
• Extensive medical coverage & insurance scheme for you and your dependents
• Flexible retirement scheme
• Discounted travel across many airlines for you and your family

Personal & Application Information

Selected candidates will be invited by email to attend our Assessment Day in Yokohama in March 2025. Candidates are expected to finish the assessments in one day. The estimated date of joining for successful candidates will be in the second quarter of 2025.

Where the successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval; please refer to the Hong Kong Immigration Department’s website for details.

The deadline for application will be on 14 February 2025.

Shortlisted candidates will be notified within six weeks. Further applications from candidates who have already applied within the past three months will not be considered.

Cathay Pacific does not work with any third party recruitment agencies for this position. Please submit your application via Cathay Pacific career site. Application via other channels will not be accepted.

Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.