Emirates Customer Sales & Service Agent [Penang] (February 2020)

Job Purpose:

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives.

Qualifications & Experience:

Commercial/Sales Other :

• Educated to at least GCSE or O Level standard or equivalent.
• 2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism.

Knowledge/skills:

• PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
• Other languages besides English: As some Contact Centres deal with multi – lingual calls, fluency in a required language will be advantageous.

Salary & Benefits:

Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays.

Find out more about working with us in our website www.emirates.com/careers

Closing date: February 19^th, 2020