Firefly Ground Operations Officer (October 2019)

We are HIRING! Interested to be a part of our Ground Operations Team? Now’s the chance. Capable and passionate individuals who are keen to be our Ground Operations Officers can apply now.

Responsibilities:

Respond to customer enquiries on product, reservations and ticketing matters
Deliver professional check-in service at the airport
Meet, greet, and assist passengers at boarding gates, on departure and arrival
To announce the flight details and keep passengers informed
To monitor and ensure smooth baggage movement
To handle and restore unclaimed checked and unchecked baggage
To adhere to the company policies and Standard Operating Procedures

Requirements:

Minimum qualification: SPM (3 passes including Bahasa Malaysia and credit in English)
Age between 18 to 35 years old
Experience in airline industry baggage handling is an added advantage
Good communication skills, pleasant personality, customer oriented and hospitable
Fluent in English & Bahasa Malaysia both written and verbal
Able to work on shifts, weekends and public holidays
Possess own transport

To Apply:

Interested candidates are required to e-mail your latest resume together with relevant academic certificates to jazmil.jalal@fireflyz.com.my on or before 9 October 2019. Please note that only shortlisted candidates will be notified for the interview.

This position based in Subang and Penang.