We are HIRING! Interested to be a part of our Ground Operations Team? Now’s the chance. Capable and passionate individuals who are keen to be our Ground Operations Officers can apply now.


  • Respond to customer enquiries on product, reservations and ticketing matters
  • Deliver professional check-in service at the airport
  • Meet, greet, and assist passengers at boarding gates, on departure and arrival
  • To announce the flight details and keep passengers informed
  • To monitor and ensure smooth baggage movement
  • To handle and restore unclaimed checked and unchecked baggage
  • To adhere to the company policies and Standard Operating Procedures


  • Minimum qualification: SPM (3 passes including Bahasa Malaysia and credit in English)
  • Age between 18 to 35 years old
  • Experience in airline industry baggage handling is an added advantage
  • Good communication skills, pleasant personality, customer oriented and hospitable
  • Fluent in English & Bahasa Malaysia both written and verbal
  • Able to work on shifts, weekends and public holidays
  • Possess own transport

To Apply:

Interested candidates are required to e-mail your latest resume together with relevant academic certificates to jazmil.jalal@fireflyz.com.my on or before 9 October 2019. Please note that only shortlisted candidates will be notified for the interview.

This position based in Subang and Penang.

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