Firefly Ground Operations Officer (October 2019)

We are HIRING! Interested to be a part of our Ground Operations Team? Now’s the chance. Capable and passionate individuals who are keen to be our Ground Operations Officers can apply now.

Responsibilities:

• Respond to customer enquiries on product, reservations and ticketing matters
• Deliver professional check-in service at the airport
• Meet, greet, and assist passengers at boarding gates, on departure and arrival
• To announce the flight details and keep passengers informed
• To monitor and ensure smooth baggage movement
• To handle and restore unclaimed checked and unchecked baggage
• To adhere to the company policies and Standard Operating Procedures

Requirements:

• Minimum qualification: SPM (3 passes including Bahasa Malaysia and credit in English)
• Age between 18 to 35 years old
• Experience in airline industry baggage handling is an added advantage
• Good communication skills, pleasant personality, customer oriented and hospitable
• Fluent in English & Bahasa Malaysia both written and verbal
• Able to work on shifts, weekends and public holidays
• Possess own transport

To Apply:

Interested candidates are required to e-mail your latest resume together with relevant academic certificates to jazmil.jalal@fireflyz.com.my on or before 9 October 2019. Please note that only shortlisted candidates will be notified for the interview.

This position based in Subang and Penang.