The Cabin Attendant attends to comfort and convenience of passengers on board each flight and is responsible for the catering as well as various administrative and training functions while not flying.
- Report all cabin discrepancies and cabin maintenance issues to pilot in command for documentation
- Coordinate with pilots, maintenance and cleaning crews to ensure aircraft is impeccably clean and properly serviced
- Conduct preflight check of all cabin equipment prior to each flight On part 91 flights only:
- Ensure passengers comply with federal regulations during flight activity
- Brief passengers on the safety features of the aircraft
- Assist and command the cabin in the event of an aircraft emergency, medical emergency, or aircraft evacuation
- Operate all emergency equipment including fire extinguishers, life rafts, oxygen equipment, and automatic external defibrillator
- Brief and assist passengers with cabin management systems such as entertainment, high speed data systems and phone capabilities
- Assist passengers with carry-on luggage
- Assist passengers with seating for adults and children including passengers with disabilities and children who require restraint systems
- Maintain complete and detailed working knowledge of all service equipment and procedures of the aircraft on which he/she is assigned
- Maintain neatness and orderliness of cabin at all times
- Maintain bedding and locker area on assigned aircraft
- Coordinate and shop for interior items per the Owner’s request
- Plan and print menus and weather cards
- Plan, order, shop, prepare, and serve all meals and beverages
- Develop and maintain standard stock and source vendors for aircraft cabin, lavatory, and galley.
- Ensure aircraft is prepared to specifications prior to each flight
- Provide client profiles updates, post-trip reports, catering reports and maintain other required paperwork
- Create and maintain aircraft specific manual on assigned aircraft
- Manage expense accounts
- Attend and maintain currency in all aspects of required training, annual recurrent safety, medical and company Indoc training
- Other duties may be required, as needed
- May supervise the work or train contract or part time cabin crew member
- Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
- College degree preferred, high school diploma required
- 2 years of culinary and food experience in a high end restaurant
- Aviation safety training currency
- Strong organizational and communication skills
- 4-7 years’ relevant work experience
- Strong understanding of aviation industry
- Strong internal/external commercial awareness
- Extraordinary customer focus
- Interest and ability in supervising or training others (i.e., contract flight attendants)
- Strong project management experience
- Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands and talk or hear. The employee frequently is required to stand, walk or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 60 pounds over their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircraft arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.