Penang, Malaysia
Member Since 2023
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CHARON ANN KUMARSIR

About the Candidate

Dedicated customer service professional with 4+ years of experience. Highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Education

september 2019 - september 2023
Open University Malaysia (OUM) Bachelor Degree in Psychology

Final Year with currency CGPA : 3.51

Oct 2016
UTM space Diploma in Management

CGPA : 3.90 , First Class

August 2020
Inter Excel Academy Flight attendant preparatory course

Experience

March 2018-present
Toll global Forwarding Sdn.Bhd Customer service Officer

• Create working files to be used for Customs Clearance processing.
• Hold responsibility to maintain and support operations task on shipments that will inbound to Australia by validate documents from different countries.
• Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.
• Trained new team members in company policies and established work processes

Skills
collaboration and teamworkhighly motivatedwell oragnized
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