Muhamad Hafiz Bin Feroz

About the Candidate

C-8-10, South Bayu Residence 2,
Persiaran Golf, Bandar Baru Nilai,
71800 Nilai, Negeri Sembilan.
Tel: +6013-4289003
E-mail: athleticaddict@hotmail.com

MUHAMAD HAFIZ BIN FEROZ

Objective

Experienced airline professional with 6 years in the industry is seeking for Flight Attendant role. Coming with a can-do attitude; an outgoing, charming, and kind personality; possess a learning attitude and eager to provide First Grade Services so as to enhance customer satisfaction using lively and positive personality and competence derived from taking several customer service training.
Employment History

AUG 2014 –   AirAsia X Berhad
OCT 2020      Flight attendant

·      Ensured high service and safety to passengers during in-flight and on the ground position.
·      Provided comfort to all passengers throughout the flight.
·      Assisted in providing the best possible customer service to all passengers.
·      Demonstrated all emergency equipment and procedures.
·      Worked with a professional and positive attitude towards work.
·      Served meals and beverages during the flight.
·      Operated one type of aircraft, Airbus 330-300
·      Being selected to operate MALBATT (Malaysian Battalion) charter flight on 2017, sending Malaysian army                to Beirut.
·      Was a part of AirAsia X SAT member (Special Assistance Team).

FEB 2011 –   FITNESS FIRST
FEB 2012     Personal Trainer

·      Helped clients of all ages and fitness levels improve health and wellbeing.
·      Developed individualised instruction plans including cardio and weight training.
·      Responsible for opening, closing, and maintenance of the facility.
·      Prepared fitness programs based on client’s goals.
·      Tracked and recorded data to show the progress of each client.

Educational Background

2006-2010                   Sekolah Menengah Kebangsaan Georgetown/ Georgetown Secondary                    Penang, MY.               School

·       Sijil Penilaian Menengah.                                                      PASS
·       Peperiksaan Menegah Rendah.                                             PASS

2000-2005                   Sekolah Rendah Kebangsaan Batu Lanchang/ Batu Lanchang Primary                  Penang, MY.               School

·       Ujian Pencapaian Sekolah Rendah                                         PASS

Extra Curricular Activities

Sekolah Menengah Kebangsaan Georgetown

·       Head of Davies sport house
·       Represented Penang state for 3 years in National cross country race    (MSSM)
·       Represented district for 3 years in State track and field competition (MSSPP) 800M, 1500M, 5000M and 3000M steeplechase
·       Treasurer for Taekwondo club.

2012-2014
•      Represented Malaysia for Triathlon and Duathlon (Team TIME)

Proficiencies

·       Have excellent command of spoken and written English and Bahasa Melayu.
·       Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
·       Fast learner, enthusiastic to learn new things, analytic, and strongly believe in the power of teamwork.
·       A hardworking and highly self-motivated person draws to ability to work
in independently.
·       Capable of working long-hours and prefer the flexibility of time.
·    Willing to work in shift rotations.
·    Stress tolerance and able to work under pressured environment.

References

Available upon request.