Cathay Pacific Flight Attendant [Taipei] (November 2024)

Role Introduction:

Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific.

Starting today, you can fly high and set your ambition higher than ever before. With a career that takes you places, it’s all about enjoying the boundless opportunities and experiences you can set for yourself.

Our Cabin Crew have always been at the very heart of our business, acting as brand ambassadors who embody our values of being thoughtful, progressive and having a can-do spirit, bringing them to life on every flight. If you have an outgoing, warm, friendly personality and hold a strong passion for creating delightful and memorable customer experiences while travelling around the world, we invite you to join our professional team of Flight Attendants at Cathay Pacific.

Your journey matters to us as much as it does to you. We’re here to help you on your way, setting you up to make the most of everything that lies ahead.

職位簡介:

國泰航空致力於跨越地域界限，聯繫每一次相遇，帶動每個人，在人生的旅途上一路向前。連結每一次相遇。

我們尋找著同樣志在更高更遠的你，去一同創造機會，探索未來，有你一起，在萬米高空開啟人生的全新篇章。

機艙服務員一直是我們品牌與服務的核心。 七十多年來，我們體貼、進取、實幹的服務員團隊致力於為乘客提供卓越之上的服務。 如您具備外向、溫和、友善的特質，並對為每位乘客創造愉悅難忘的飛行體驗抱有熱誠，我們誠摯邀請您加入國泰航空專業的服務員團隊。

Key Responsibilities:

• Carry out safety, first aid and security procedures to the highest standard
• Be our brand ambassador and provide genuine, personal experiences to all our customers
• Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
• Attend to customer’s needs in a caring and professional manner
• Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
• Be an excellent teamplayer in a culturally diversified environment and contribute to a collaborative and supportive environment
• Adapt to situations with confidence, tact and flexibility
• Uphold inflight policies and comply with all regulatory requirements

崗位職責:

• 以最高標準執行機艙安全、急救和保全相關的工作
• 為每位乘客提供真誠且飽含關懷的飛行體驗
• 為每位乘客提供卓越之上的服務，創造難忘的體驗與回憶
• 周道且專業地顧及每位乘客的需求
• 擁抱多樣性，樂於為那些需要額外幫助的乘客給予關懷
• 願意與團隊合作並提供相互的支持，在多元的工作環境中成為一名出色的服務員
• 自信、敏捷、靈活地應對各種突發狀況
• 嚴格遵守相關飛行政策，並積極配合所有相關的監管需求

Requirements:

• Minimum age of 18
• Bachelor’s degree or above, or high school graduate accompanied by at least 1 year of flight attendant experience
• Proficiency in written and spoken English and Putonghua. A third language is preferable.
• A valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, taken on or after 01 December 2022 will be exempted from the English assessment
• Minimum arm-reach of 208 cm on tiptoe
• Successful pre-employment background check (including criminal records)
• Physical fitness to pass the pre-employment medical assessment
• Previous experience in an airline, hospitality or service industry would be advantageous
• As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of
• Psychoactive Substances – Annex B, CAD373
  *Applicants should be exempted from or have completed military service

應徵要求:

• 年滿18歲
• 取得學士以上學位，或高中學歷且具備一年上空乘經驗者
• 具備流利的普通話丶英文會話及閱讀能力，具備第三外語能力者優先
• 具備以下任何一項英檢成績，可免除英語評估(於2022 年 12 月 1 日或之後取得)：
• 有效TOEIC，閱讀和聽力成績均為 325 分或以上，
• 或有效IELTS (Academic)，成績總分為 6.0 或以上
• 踮足摸高可及 208厘米
• 成功通過入職前背景調查（包括犯罪紀錄調查）
• 成功通過入職前相關醫學檢查
• 擁有航空公司丶酒店或服務業工作經驗者優先
• 由於您申請的職位屬於安全敏感崗位，因此您需要通過職前藥物測試。 測試將依照香港民航處精神科物質篩選指南 – 附件 B, CAD373進行 CAD373
  *申請人應已免役或已服完兵役

Benefits:

• Being part of a world-class service brand to be proud of
• Work schedules to suit different lifestyles
• World-class training and structured career progression path
• A safe and collaborative working environment which embraces a diverse and inclusive culture
• Extensive medical coverage & insurance scheme for you and your dependents
• Flexible retirement scheme
• Discounted travel across many airlines for you and your family

員工福利:

• 成為世界級服務品牌的一員而感驕傲
• 靈活的排班計劃
• 行業領先的培訓課程和系統化的職業發展路徑
• 舒適安全的工作環境與多元包容的企業文化
• 您和您家人的醫療和保險計劃
• 彈性退休計劃
• 您和家人將獲得的多家航空公司的機票優惠

Personal & Application Information:

Selected candidates will be invited by email to attend our Assessment Day in Taipei in November 2024. Candidates are expected to finish the assessments in one day. The estimated date of joining for successful candidates will be in the first quarter of 2025.

Where the successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval; please refer to the Hong Kong Immigration Department’s website for details.

Shortlisted candidates will be notified within six weeks. Further applications from candidates who have already applied within the past three months will not be considered.
Cathay Pacific does not work with any third party recruitment agencies for this position. Please submit your application via Cathay Pacific career site. Application via other channels will not be accepted.
Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

個人資訊和申請程序:

我們將透過電子郵件邀請選定的應徵者參加2024年11月中旬在台北舉行的面試，面試應在一天內完成。 成功錄用的預計日期為2025年第一季。

如獲聘者需要工作許可方可在香港居住和工作，成功獲得有關入境批文將為僱用條件。 就有關詳情，請參閱香港入境事務處網站。

點擊立即報名填寫所須資料，入圍的申請者將在六週內收到通知。 在過去三個月內已投遞過的申請者將不被考慮。

國泰航空不與任何第三方招聘機構合作此職位。

國泰航空公司注重每個人機會的平等。 申請者提供的個人資料將嚴格依據公司的個人資料政策僅供招聘所用。 申請者如未在八週內收到通知，可視其申請結果為不成功。 有關申請資料將被至多保留二十四個月。 如欲索取個人資料收集聲明副本，請與本公司的資料保護官聯絡。